* * * * * +--------------------------------------------------------------+ | Transcriber's Note: | | | | Inconsistent hyphenation in the original document has been | | preserved. | | | | Obvious typographical errors have been corrected in this | | text. For a complete list, please see the end of this | | document. | | | +--------------------------------------------------------------+ * * * * * GENERAL INSTRUCTIONS FOR THE GUIDANCE OF POST OFFICE INSPECTORS IN THE DOMINION OF CANADA. CONTENTS. PAGE. 1. General Instructions, 3 2. Arrangement of Papers, 9 3. Books and Records, 10 4. Returns to the Department at Ottawa, 12 5. Salaries and Allowances, 15 6. New Post Offices, 18 7. Mail Arrangements, 19 8. Mail Service, 19 9. Establishment of New Routes or Alteration in Routesalready in operation, 20 10. Contracts for Mail Service, 21 11. Bonds, 23 12. Railway Mail Service, 24 13. Circulation or Distribution, 26 14. Travelling, 27 15. Cases of Loss or Abstraction, 28 16. Arrears and Outstanding Accounts, 32 17. Conclusion, 33 I. GENERAL INSTRUCTIONS. 1. You are required personally to superintend the performance of theroutine work of your office and see that it is properly done. 2. This routine work should be suitably and fairly apportioned amongstyour clerks--each clerk (under your superintendence) being responsiblefor the duty assigned to him. You will, after fair warning, report tothe Postmaster General any clerk who fails correctly and efficientlyto perform this duty. 3. Carefully superintend the working of the Department in all itsbranches within the limits of your Division. As however, it isimportant, that the operations of the Department should be carried onunder one uniform plan throughout the Dominion, do not make anyalterations in the system of doing the work without the permissionfirst obtained of the Postmaster General. 4. Endeavor to instil into all persons connected with the Departmentin your Division the importance of a harmonious working together forthe good of the Service, and of each, in his own sphere, performingthe duties assigned to him in an intelligent and thorough manner. 5. All letters received on official business should be carefully andpromptly attended to. 6. All matters referred to you from the Department at Ottawa should bedisposed of with the least possible delay. 7. Provision should be made for the performance of the ordinaryroutine work of your office when you are absent, under thesuperintendence of your senior clerk. 8. No portion of your work should be allowed to fall into arrear; Ifit should do so, however, from circumstances beyond your control, youwill at once report the fact to the Postmaster General. 9. See that the Time Bills and Mail Transfer Receipts are properlyexamined and fyled away every day. A separate pigeon hole should beprovided for each set of Time Bills and Transfer Receipts, the pigeonholes being arranged and labelled in alphabetical order. 10. When fines should, in your opinion, be imposed upon Railway MailClerks, Clerks in City Offices, and other officers in the employ ofthe Department--full particulars of each case should be communicatedto the Postmaster General, and his authority for the imposition of thefine obtained. 11. Make once in every three months a regular and thorough inspectionof all the details of account and general business in each City PostOffice in your Division--without any pre-arranged date or notice ofthe time at which such inspection will be made. The inspection should, however, take place on the 1st of a month, sothat the Accountant may be able to verify from your report the entriesin the accounts of the Postmaster for the month preceding. In making these inspections you must verify the Stamp Account of theoffice--personally count the stock on hand, and see that it agreeswith the amount stated in the Postmasters' Stamp Account, made up tothe last day of the month, to which account you should attach yoursignature. Satisfy yourself that all other items of revenue, such as postage onunpaid matter, on insufficiently paid matter and on newspapers, alsorent of boxes, and drawers, &c, are duly brought to account. Certify to the numbers of both boxes and drawers rented at the time ofyour inspection. Investigate the state of the Money Order and Savings Bank business, and see that the regulations and instructions are closely adhered to. Enquire into the conduct and efficiency of each person employed. See that all the work of the Letter Carrier's Branch is promptly andaccurately performed. That all the Carriers are supplied with and wearuniforms. That an account is kept by the Postmaster of the costthereof, and that the outlay incurred does not exceed the amountallowed by the Postmaster General. Forward to the Postmaster General the result of your inspection aspromptly as possible, giving clear and full information on the severalpoints enquired into. 12. See that all errors and irregularities are reported to you by thePostmaster or Railway Mail Clerk by whom observed, and that promptsteps are taken for their correction. Irregularities of whatever kind should be promptly enquired into andcorrected; if overlooked they have always a tendency to increase. 13. Investigate thoroughly all cases of complaint. Obtain a clearstatement of the charges made, and of the facts which can be proved insupport of these charges, and from these facts draw your conclusions. In cases where the evidence is conflicting, the characters andantecedents of the parties concerned may probably be importantelements for consideration. 14. In making investigations bear in mind that any person who haw beendetected in one dishonest act may probably have been guilty of otherdishonest acts, and that your enquiry should therefore cover, not onlythe particular case under investigation, but other irregular orfraudulent proceedings, which it is possible may have been committedby the party suspected. This point should be particularly rememberedin regard to offices transacting Money Order and Savings Bankbusiness. 15. You have authority, for the purpose of any official enquiry orinvestigation it may be your duty to make, to apply to any Judge ofthe Superior or Exchequer Court of Canada, or of the Superior Court ofthe Province of Quebec, or of any one of the Superior Courts of eitherof the Provinces, or to any Judge or Stipendiary Magistrate in and forthe Territories, for an order that a subpoena be issued from the Courtor Magistrate, commanding any person therein named to appear beforeyou at the time and place mentioned in the subpoena, and then andthere to testify to all matters within his knowledge, and (if sorequired) to produce any document or thing he may have in hispossession relative to such enquiry or investigation. And any witnessmay be summoned from any part of Canada, within or without theordinary jurisdiction of the Court. Judge, or Magistrate issuing thesubpoena, --any reasonable travelling expenses being tendered to anywitness so subpoened at the time of such service. And any person thussummoned who may neglect or refuse to appear, or refuse to giveevidence or to produce the papers demanded of him, may, by order ofthe Court, Judge or Magistrate who issued the subpoena, be taken intocustody and imprisoned in the common gaol of the locality, as forcontempt of Court, for a period not exceeding fourteen (14) days. 16. You have also authority to examine any person on oath oraffirmation on any matter pertinent to any investigation you may make;and such oath or affirmation may be administered by you to any personyou may so desire to examine. 17. You and any officer under you having the rank of Assistant P. O. Inspector, have authority to require any Postmaster or AssistantPostmaster in any Post Offices, Mail Contractor or other person in theemployment or service of, or undertaking to perform any duty or workfor the Post Office Department, to make and sign an oath ordeclaration in the following form, or to a like effect. -- I (_insert the name of the person and the capacity in which he isemployed in or by the Post Office_) do solemnly and sincerely promiseand swear, (or declare _if the person is one entitled to declareinstead of_ taking an oath in civil cases), that I will faithfullyperform all the duties required of me by my employment in the serviceof the Post Office, and will abstain from everything forbidden by thelaws for the establishment and government of the Post OfficeDepartment in Canada, so help me God. _______________________________________________ Signature of person taking oath or declaration. The oath (_or_ declaration) was ___________ (sworn _or_ made)and subscribed before me, the ____________ day of ____________187__. ______________________________________________________Signature of P. O. Inspector, or Asst. P. O. Inspector, as the case may be. 18. When a formal investigation is necessary, always give due noticeto the complainant or complainants, and the party or partiescomplained against, of the time and place at which the investigationwill be held. 19. In your reports to the Postmaster General of the result of aninvestigation, state whether the enquiry made was personal or _by_correspondence. State also clearly in the proper order all the factsbearing on the case, and the conclusions which these facts appear tojustify. 20. In reporting on cases of a confidential character, in which it isnot desirable that the facts should be made public, mark the word"confidential" both on the report and on the cover in which it istransmitted. 21. In all reports in which a previous report is referred to, state inaddition to the number and date of the report referred to, its generalpurport. 22. In all reports Post Offices should be called by their officialnames, and not by the name by which they may be known in the locality. This rule applies especially to the Maritime Provinces. 23. It is desirable that you should make yourself acquainted, as faras may be practicable, with the general character and financialstanding of each Postmaster in your Division who has charge of MoneyOrder or Savings Bank duties; and in any case where you have reasonfor suspecting the possibility of irregular practices, or adisposition to withhold--even for short periods--Post Office monies, aconfidential report should be made to the Postmaster General, in orderthat a close supervision may be kept by the Superintendent on thereturns and remittances received from such Postmasters. 24. In cases of doubt always ask for instructions from the PostmasterGeneral--by letter, if time permits; if not, by telegraph. 25. When absolutely necessary, make use of the telegraph, compressingyour message into as few words as are consistent with clearness ofmeaning. Do not, however, use the telegraph in cases where a letterwill answer all the purposes required. 26. Observe in all matters connected with the Department as strict aneconomy as is consistent with the efficient performance of theService. Do not in any case recommend additional expenditure unlessthe circumstances appear fully to justify it. 27. No outlay, whether for alteration in a Mail Service, or forrepairs, improvements or fittings, must be incurred without thespecific authority first obtained of the Postmaster General. In every case application for this authority must be accompanied by afull description of the work to be done, and an estimate of theprobable expenditure involved. 28. No person must be employed, even in a temporary capacity, withoutthe sanction of the Postmaster General previously obtained. 29. Furnish full particulars of any changes, especially ofdistribution, to the Inspectors of other Divisions which may beaffected in any way by these changes, and cordially co-operate withthem in the consideration and carrying out of any improvements whichmay generally benefit the Service. 30. Make yourself thoroughly conversant with all Acts of the DominionParliament relating in any way to the Post Office Service, and withall regulations relating to the Post Office Department, as well aswith all details connected with its operation. 31. You have authority when you find it necessary to suspend aPostmaster, Clerk, or any other employé in your Division. All the circumstances, however, should be at once reported to thePostmaster General. 32. When it is noticed that Postage Stamps attached to letters orother postal matter frequently fall off, or if it should be found thatthe stamps are insufficiently gummed or badly perforated, the factshould be reported to the Postmaster General, the name of the officeat which the posting took place being given. 33. In closing a Post Office, or in transferring a Post Office to anewly appointed Postmaster, always see that the accounts are made upto the day of closing or transfer; and that the balance due thereon ispaid and _deposited in the Bank to the credit of the PostmasterGeneral_. The assumption by an incoming Postmaster of a balance due byhis predecessor is objectionable. The amount due from the out-goingPostmaster should, in all cases, be deposited as above, to the creditof the Postmaster General. 34. Except in very special cases, the opening and closing of officesshould take effect on the first day of each month. 35. In the case of the transfer of a Money Order Office, the TransferReceipt should be sent to the Superintendent of the Money OrderBranch, at Ottawa, by the first mail after the transfer takes effect. 36. Immoral publications and other articles, the transmission of whichthrough the mail are prohibited--and which are sent to you by theRailway Mail Clerks in your Division--should be at once forwarded tothe Postmaster General. 37. All forms, books, stationery, &c. , required for your office mustbe applied for by requisition to the Postmaster General in accordancewith the Instructions contained in the Catalogue of articles in stockin the Printing and Supply Branch of the Department, a copy of whichhas been furnished to you. 38. If any of the Regulations laid down in these instructions cannotbe carried out in your Division, you will make a confidential reportto the Postmaster General, stating the reasons why this cannot bedone. II. ARRANGEMENT OF PAPERS. 1. All papers and correspondence referring to the same case should bekept together. 2. No letters or papers should be put away until the matter to whichthey refer is finally disposed of. 3. Separate pigeon-holes should be provided for all papers and lettersaccording to their classification, so that when required they can bereadily found. 4. The following classification is recommended: _For Papers not finally disposed of. _ 1. Papers in reference to applications for new Post Offices. 2. Do. Postmasters' Bonds for execution. 3. Do. Applications for alterations in Mail Routes. 4. Do. Railway Mail Service. 5. Do. Advertisement of Mail Contracts. 6. Do. Execution of Mail Contracts. 7. Do. Arrears due from Postmasters and ex-Postmasters. 8. Do. Cases of supposed loss of or abstractions from Letters. 9. Do. Distribution. 10. Do. Matters requiring personal enquiry. 11. Letters from Secretary awaiting answers. 12. Do. Postmasters, Contractors and the Public awaiting answers. _For Papers finally disposed of. _ 1. Mail Contracts in force alphabetically arranged. 2. Mails Contracts terminated alphabetically arranged. 3. Postmasters' Bonds in force do. 4. Do. Terminated do. 5. Letters from Secretary arranged according to number. 6. Letters from Post Office Department not numbered. 7. Do. Post Office Inspectors. 8. Do. Postmasters, Contractors and the Public alphabetically arranged, there being a separate pigeon-hole for each letter of the alphabet. 9. Papers in reference to cases of actual losses of or abstractions from letters. 10. Do. Cases of supposed losses of or abstractions, in which the enquiry instituted shows that no actual loss or abstraction occurred. 11. Do. Accounts included in monthly requisitions. 12. Do. Arrears due from Postmasters. 13. Do. Railway Mail Service. 14. Do. Distribution. III. BOOKS AND RECORDS. 1. The books to be kept are as follows:-- 1. Book for press copies of reports to the Postmaster General. 2. Book for press copies of such other letters, &c. , as it may be necessary to copy. 3. Record of letters and references from the Secretary. 4. Record of applications for lost letters, &c. 5. Record of actual losses of letters and abstractions of articles of value from letters. 6. Journal of travel and proceedings (forms bound up. ) 7. Conduct Return Book (press copies). 8. Order Book for instructions to Railway Mail Clerks, in which should be entered the address of each clerk. 9. Book for recording number of miles travelled by Railway Mail Clerks. 10. Record of errors made by Railway Mail Clerks, as shown by labels on packages which they have made up, and which should be forwarded to you by the Mail Clerks or Postmasters by whom opened, as also of other errors made by Railway Mail Clerks reported to you. 11. Record of Mail Contracts. 12. Record of Postmaster's Bonds. 13. Record of dates of expiration of Contract. 14. Variation of Expenditure Book. 15. Record of transfer of offices. 16. Salary Pay List Book. 17. Contractors Pay Book. 18. Book for the Record of Requisitions to the Postmaster General for payment of travelling charges and all other official expenses, with the exception of salaries and Mail Services. 19. Arrears Book. 20. Register of Employés attached to your office, including Railway Mail Clerks in your Division, or under your superintendence. In the book a page should be devoted to each employé, in which should be recorded name, date, and place of birth, religion, class, salary, date of promotion, increase of salary, transfer, suspension, cases in which the employé has received special commendation or censure, date of resignation or removal, or any other particular of which it is desirable a memorandum should be kept. 21. Cash Book for entry of all monies received on P. O. Account, with manner of disposal thereof. 22. Money Order Cheque Book. 23. Pass Book in which to record all Registered Letters despatched. 24. Order Book with margin to be used in all cases when an order is given for any article required for official use. 25. Telegraph Books with margin, on which should be recorded copies of all telegraphs sent on official business. 26. Corresponding Offices Book shewing name of Office with which each Office in your Division exchanges direct mails. 27. Book for recording changes in distribution. 28. Book for daily entry of Time Bills on ordinary mail routes. 29. Record of new offices established, of old offices closed, and changes in names of offices. 30. Book for requisitions for printing and stationery, (blank forms bound up. ) 31. Guard Book for copies of notices inviting tenders for contracts. 32. Guard Book for Department orders and circulars. 33. Guard Book for Time Bills of Railways, &c. 2. It is very necessary that entries of all transactions should bepromptly made in the books provided for their record. The keeping ofmemoranda on pieces of paper, or trusting to memory in such matters isvery objectionable. 3. All printing and binding required both by your own office and cityor other offices must be done on requisition to the Department, atOttawa. 4. Further, all stationery required, both by your own and city orother offices, must be obtained by requisition in the proper form tothe Postmaster General. The number of the articles, as shown by theofficial catalogue, being in all cases given. IV. RETURNS TO BE MADE TO THE DEPARTMENT AT OTTAWA. 1. _The Returns required_ by the Department at Ottawa should berendered punctually, as follows: 2. _Pay Lists for salaries_ to be forwarded so as to reach Ottawa notlater than the 23rd of each month. Should any fines be imposed orstoppage of pay take place after the list has been despatched, thefact should be communicated to the Postmaster General by telegraph. In every case in which a new name appears on the pay list, or in whichthere has been any fine or alteration of salary, the number and dateof the letter conveying the Postmaster General's authority thereformust be written at the foot of the list. 3. _Pay Lists for Mail Services_, accompanied by the necessaryreceipts or vouchers, to be transmitted on the last day of eachquarter, and to include all services performed during the quarter. Ifthe exact amount due to a contractor cannot be ascertained, theservice should be entered in the proper place, and the figures leftblank. The voucher in such case should be transmitted to theAccountant as soon afterwards as possible. The figure columns in thepay list should always be added up, and the total entered in ink. Thedistances entered in the vouchers or receipts for Mail Servicesshould, agree with the distances entered in the variation returns. 4. _Return of Variations in the Mail Service expenditure_ to betransmitted on the last day of each month, and to include all newcontracts and Mail Services, all renewals and transfers of existingcontracts, and all variations in Mail Service taking effect during themonth. As cheques are issued to the contractors on the entries in the paylists and variation returns, it is necessary that they should becorrect in every particular, and that both names and figures should bedistinctly written. 5. _Return of new Post routes established and of Post routesdiscontinued_ to be transmitted not later than the seventh day ofeach month, and to include all such changes in Mail Services takingeffect during the previous month. 6. _Return of New Post Offices established, Post Offices closed, andchanges of Names in Post Offices_, to be transmitted not later thanthe seventh day of each month, and to include all operations underthis head up to the first day of the month on which the return is sentin, inclusive. 7. _Weekly Journals of Railway Mail Clerks_ in your Division to betransmitted every Tuesday morning. 8. _Return of Losses of and Abstractions of money and other articlesfrom letters_ to be transmitted on the first day of each month. Thisreturn can be made out from the record of applications for missingletters, and should include all supposed cases of loss and abstractionentered in the record during the month which have not been erased, inaccordance with the instructions under the head of "Cases of Loss andAbstraction. " Those cases not erased should be consecutively numberedand the number entered[1] in the return. In the event of a letterbeing reported as lost which is subsequently found, you should statein the next month's return "No. ----reported in the return for themonth of ---- found;" and erase from your record of applications forlost letters. 9. _Return of transfer of Post Offices_ to be transmitted by the tenthday of each month, and to include all transfers taking effect up tothe first of the month (on which the return is sent in), inclusive. 10. _Journal of Travel and Proceedings_ not later than six days afterthe expiration of each month. 11. _Requisition for payment of Miscellaneous expenses_ to includetravelling allowances, telegraph bills, and all outlays, exceptsalaries and contractors' pay, not later than six days after theexpiration of each month. Only one requisition should be sent in eachmonth. Each requisition should be numbered consecutively throughouteach fiscal year. No. 1 should be the first requisition made, foraccounts the dates of which should embrace the month of July. On eachvoucher it must be stated clearly for what object the expense has beenincurred. Further, each account must bear a certificate as to itscorrectness in the hand-writing of the Inspector, and must beaccompanied by an official voucher on which must be written the numberand date of the authority for the expense. Trademen's accounts should be included in the requisition made for thelast month in each quarter. All outstanding accounts should beincluded in the requisition for the last month in each quarter, as itis very objectionable that accounts for expenses incurred in onequarter should be included in the requisition made for any followingquarter. The vouchers for travelling expenses claimed by officers not entitledto a per diem allowance, should bear your certificate that the amountclaimed is the amount of the actual expenses incurred. The vouchers for telegraph accounts should bear your certificate thatall the telegrams charged for have been sent and received on officialbusiness. All accounts for advertising must be accompanied by copies of theadvertisement for which the accounts are rendered. In making out the requisition the accounts should be entered accordingto their amounts, the largest amount being entered first, and thesmallest amount last. The accounts should be numbered consecutively in the above order onthe back. The number on each account should correspond with the number of itsentry in the requisition. The accounts and vouchers themselves should be placed and forwarded inthe order in which entered. It is very important that the cheques received in payment of accountsshould be promptly acknowledged by returning the form sent with them, and that when paid the vouchers should be always returned with theprinted letter of advice, in the same order in which entered in therequisition, so that they can be readily checked. 12. _One copy of each Time Bill_ in use should be forwarded on thefirst day of each quarter. The Bills sent to be classified accordingto frequency of service, and arranged alphabetically. Accompanying these Bills should be sent a memorandum of all changesmade during the past month in the Bills used. 13. _Returns of Railway and Steam Boat Service_ to be sent in on thefirst of each month. These Returns to be personally examined by theInspector before they are sent in. 14. _Annual Return of all cases of loss or abstraction_ to betransmitted on or before the 1st October in each year. This return should include all cases of loss or abstraction occurringwithin the year ended the 30th June last past, as well as all suchcases occurring at the end of the preceding year as it may not havebeen possible to include that year's return. Each case should be entered in order according to the date on whichthe letter was posted. The Return should be divided into two parts. The first part should include only Registered Letters, the cases ofentire loss of the letter being entered separately from cases ofabstraction of the contents of the letter. The second part should include only unregistered letters, the cases ofloss being also entered separately from the cases of abstraction. This return should be very carefully prepared. It constitutes thematerial from which the annual statement for Parliament has to becompiled, and the explanations given under the head of "Result ofProceedings" should be such as fully to justify every step takenduring and subsequent to the investigations instituted. 15. A Return of the Mail Service in operation in your Division on the1st day of July, in each year, to be transmitted by the first of thefollowing month. The services in this return to be entered alphabetically and to beclassified according to frequency of service, the distances betweenthe termini of the several routes also, to be accurately stated. Suspended winter services to be given as a supplement. V. SALARIES AND ALLOWANCES. 1. With the exception of Postmasters in the cities, Postmasters'salaries are based on a commission on the amount of postage on matterprepaid by stamps and posted at their offices, viz. : 40 per cent. Onthe first $800 per annum or $200 per quarter, and 25 per cent. On thebalance, with a minimum salary of $10 per annum in cases where thepostage on the matter pre-paid by stamps is less than $25. Thesesalaries are to be revised every two years, but in very special caseswhere there has been an exceptional increase of revenue or work, thecase may be reported on for the Postmaster General's consideration. 2. In cases where the Postmaster is required to perform duty betweenthe hours of 10 p. M. And 5 a. M. , 50 per cent. Instead of 40 per cent. Is allowed on the first $800 per annum, or $200 per quarter of prepaidpostage revenue, provided always that the Postmaster General considersthat there are sufficient grounds for such increased allowance. 3. Allowances for forward duty are made to Postmasters who arerequired to re-mail letters and papers for and from other offices. The amount of remuneration should be regulated according to, -- 1. The number of offices for and from which the Postmaster distributes mails. 2. The number of mails per week despatched to and received therefrom. 3. The average amount of matter _re-mailed_ each week, viz. :--number of Ordinary Letters, Registered Letters, Postal Cards, Newspapers, Books and Parcels, &c. It must be clearly understood that in the above must not be included the matter posted, or delivered, at the office to which the allowance forward duty is proposed to be made. 4. The time occupied in the duty and the number of persons required to accomplish it. 5. The hours at which the duty is performed. In no case, however, should the allowance for forward duty excel 12 per cent. Of the revenue of the offices--the correspondence for and from which is distributed. 4. When, in consequence of any change in the Mail arrangements theforward duty performed by a Postmaster is either increased ordiminished, you should at once report to the Postmaster General whatcorresponding increase or diminution in the forward allowance shouldbe made, so that the necessary adjustment may take effect from thedate on which the change goes into operation. 5. All reports regarding forward allowance should be accompanied by atracing from the Postal Map showing the Distributing Office, and theoffices dependent thereon. 6. Allowances for rent, fuel and light are regulated by the Revenuecollected at the office, as follows:-- Annual Revenue. Annual Allowance. Over $ 800 and up to $1, 200 $ 40 00 " 1, 200 " 1, 600 60 00 " 1, 600 " 2, 000 80 00 " 2, 000 " 3, 000 120 00 and so on, the allowance increasing $40 per annum for every $1, 000 orfraction of $1, 000 of yearly Revenue. No allowance for rent is made atoffices where the Revenue is loss than $800 per annum. 7. The scale of salaries of Railway Mail Clerks is as follows:-- -------+---------------+---------------+---------------+---------------+Class. | On | After 2 years | After 5 years | After 10 years| | Appointment. | service in | service in | service in | | | any class. | any class. | any class. |-------+-------+-------+-------+-------+-------+-------+-------+-------+ | Day. | Night. | Day. | Night. | Day. | Night. | Day. | Night. |-------+-------+-------+-------+-------+-------+-------+-------+-------+ 1 | 720 | 880 | 800 | 1, 000 | 800 | 1, 100 | 960 | 1, 200 | 2 | 600 | 720 | 640 | 800 | 720 | 880 | 800 | 1, 000 | 3 | 480 | 600 | 520 | 640 | 560 | 700 | 640 | 800 |-------+-------+-------+-------+-------+-------+-------+-------+-------+ 8. In all cases where a Railway Mail Clerk is entitled to an increaseof salary, a special report should be made and the PostmasterGeneral's sanction obtained previous to the increased salary beingentered on the monthly pay list. 9. Railway Mail Clerks, in addition to their salaries, are entitled tohalf a cent for each mile travelled whilst on actual duty. Until, however, a Railway Mail Clerk is reported to the Postmaster General asfully competent to take charge of the Mails, he is to be paid only onequarter of a cent for each mile travelled. 10. The scale of salaries of Clerks employed in city offices is asfollows:-- 1st Class from $1, 000 to $1, 600 2nd " 900 " 1, 100 3rd " 600 " 800 4th " 400 " 520 In the 2nd, 3rd and 4th classes, the Clerks receive the lower salaryon appointment or promotion with an increase of $40 each year, untilthe higher salary is attained. In the first class there is no annual increase, the salary which isfixed by the Postmaster General in each case, having regard to themerits and services of the Clerks and the relative importance of theduty entrusted to them. 11. Letter Carriers will receive such salaries and allowances foruniforms as may be from time to time fixed by the Postmaster General. VI. NEW POST OFFICES. 1. In each report on an application for a new Post Office describe thelocality in which it is proposed to establish the office, giving nameof the township, number of lot and concession stating whether front orrear of the concession, and county in which situated. In places whereland is not so divided give such particulars as may serve to indicatethe exact position. State further the number of churches, schools, mills, stores, houses or other buildings in the immediateneighborhood; the character of the surrounding land, whether wellsettled, and the estimated number of families that the office appliedfor would accommodate; its distance from all neighboring offices; itsestimated postal revenue; the mode and frequency of the serviceproposed; the estimated annual cost; whether any previous applicationfor a Post Office in the same locality has already been reported on, and such other information as may bear on the matter. 2. With each report on an application for a new Post Office should besent a sketch or tracing (from the map of your Division) shewing asnearly as can be ascertained the position of the proposed office andmail route, and the offices and mail routes already in operation inits neighborhood. VII. MAIL ARRANGEMENTS. 1. The principal object of all mail arrangements is to ensure thetransit of the letters and papers to destination with the utmostpossible despatch. 2. The main routes throughout the Provinces should connect with eachother as closely as it is possible. 3. The branch routes should be so arranged as to form as close aconnection as possible with the main lines. 4. Through bags should be exchanged by all offices between which passa large number of letters and papers, including Travelling PostOffices on different routes. 5. When, as a general rule, an office has a large number of registeredletters for another office with which it does not exchange a directmail, the registered letters may be enclosed in a sealed registeredpacket, addressed to the office for which the letters are intended. The address of the packet, however, should, in all cases, be enteredin the Letter Bill with which it is despatched. When a packet is sent as above, it should be accompanied by a LetterBill containing at foot an acknowledgment for registered letters. Thisacknowledgment should be filled up by the receiving office andreturned to the despatching office by the first post. 6. Where large numbers of registered letters pass between two offices, it is desirable that bags secured with the lead seal should be used. 7. An Inspector should always be on the watch to ascertain whatimprovements can be made in the postal arrangements in his Division. It should be his aim to anticipate the wants of the general public, and to combine, as far as practicable, efficiency of service witheconomy of expenditure. VIII. MAIL SERVICE. 1. It is very essential that a strict supervision should be maintainedover the performance of the mail service; that all delays andirregularities should be promptly checked, and, when necessary, finesimposed and enforced. 2. On all the important routes there should be suitable Time Bills, inwhich should be entered the hours of arrival and departure at eachoffice, the names of the couriers, and the No. Of the mails receivedand delivered. 3. These Time Bills should be carefully checked and fyled away, thecheck clerk affixing his initials to each bill. 4. You should be ready at all times to receive suggestions forimprovements in the Mail Service, and, if desirable, submit them forthe consideration of the Postmaster General. 5. Leather bags should, as a general rule, be used on stage routes. On the outlying routes, where the mails are exposed to the weather, waterproof canvass bags should be used. IX. ESTABLISHMENT OF NEW ROUTES OR ALTERATIONS IN ROUTES ALREADY INOPERATION. 1. In making reports on proposed new mail routes, or alterations ofexisting routes--state clearly-- Advantages to be obtained; Additional cost per annum to be incurred; Present revenue of the offices to be served; Increased revenue which it is estimated would result from proposedadditional mail facilities; Give tables also of the present and proposed routes, showing officesserved and intermediate distances. State, also, dates on whichcontracts which it is proposed to discontinue would terminate providedprevious notice were not given by the Postmaster General. 2. With each report send a sketch or tracing from the Post Office Mapof your Division, showing all the offices affected by the proposedarrangements, denoting the lines of existing routes which it isrecommended should be discontinued in blue, and the new routes whichit is recommended should be established in red. 3. All changes in Mail Services should--except in very specialcases--take effect on the first day of each mouth. X. CONTRACTS FOR MAIL SERVICES. 1. For every Mail Service there should be a written contract ormemorandum of agreement, which should be made out and executed intriplicate, one copy being for the Department at Ottawa, one for thecontractor, and one for yourself. 2. All contracts for Mail Services should be made so as to terminateat the end of a quarter, or if that is not possible, at the end of amonth. 3. The contracts terminating at the end of each quarter should beentered in the record of expiration of contracts, a page or two pagesin this book as may be required, being appropriated for each quarter. 4. _Six months_ previous to the expiration of the contracts, the usualprinted circular should be issued to the Postmaster at each of thetermini of the several routes, asking whether any improvements can bemade in the service. 5. Should any change be desirable a report should be made thereon tothe Postmaster General, at least one month previous to the preparationof the notices inviting tenders for a new contract. 6. Four months before the expiration of each Quarter separate reportsshould be made to the Postmaster General. 1. Of all contracts expiring at the end of the next ensuing Quarter in which no change of mail service is proposed. 2. Of all contracts expiring at the end of the next ensuing Quarter in which an alteration is recommended. These reports should be accompanied by the usual notices of advertisement inviting tenders. 7. All advertisements for tenders and all contracts for Mail Servicesshould be carefully prepared, it being borne in mind that nothing morethan what is expressed therein can be legally enforced. The advertisements should be dated a fortnight later than the date oftheir transmission to the Department. 8. There should be at least six weeks between the date of theadvertisements and the date up to which tenders for the service arereceivable, and at least eight weeks between the day fixed on for thereception of tenders and the date on which they are to take effect. 9. Duplicates of the notices inviting tenders for Mail Services, should be fyled in the Guard Book provided for that purpose. 10. When the notices have received the approval of the PostmasterGeneral, one copy at least should be sent to each office on the routeto be advertised, to be posted up in a conspicuous place in the officefor the public information, and as many copies as may be considerednecessary to the office at each terminus. 11. The usual forms of tender should also be supplied to Postmastersat those places where these forms of tender will probably be enquiredfor by parties proposing for the service. 12. Unless there is any good and sufficient objection, contracts forMail Services must be made with parties whose tenders, being thelowest, have been accepted. 13. It should, however, be ascertained that the party proposing toundertake the service is able satisfactorily to perform it, and thatthe sureties he names are good and sufficient for the penalty of therequired bond. 14. In the event of there being any serious objection to entering intoa contract with the parties whose tenders have been accepted, fullparticulars of the objection should at once be reported to thePostmaster General, and application made for the next lowest tender. 15. Full particulars should also be promptly furnished to thePostmaster General of the action taken on tenders forwarded to you foracceptance on certain conditions, or in cases where none of thetenders received have been accepted in consequence of the high pricesdemanded. 16. In dealing with accepted tenders for mail services, and in makingout the contract therefor, the greatest possible promptness should beobserved. 17. Contracts for Mail Services should be very carefully prepared, andno contract should be forwarded for the signature of the PostmasterGeneral unless correct in all its terms and provisions. 18. The contract should specify all the offices served _en route_. 19. All contracts sent for the Postmaster General's signature must beaccompanied by the printed form or letter, in which should be enteredseparately and alphabetically:-- 1. Contracts entered into without change of service; 2. Contracts for new services. Against each contract should be entered the number and date of theletter under authority of which the contract was made. Against the entry of each new contract it should be clearly statedwhether the service is entirely a new one. If not, the names of thecontract or contracts which it supersedes should be given. 20. Every contract made upon an accepted tender should (when sent tothe Department) be accompanied by the tender on which it is based. XI. BONDS. 1. Bonds must be taken from the following Officers:-- Postmasters. Assistant Postmasters in City Offices. Money Order Savings Bank and Registration Clerks in City Offices. Railway Mail Clerks. Letter Carriers. 2. The amount of the penalty of the bond required from Postmastersmust be governed by the revenue collected, and the amount of businesstransacted. Care must be taken to use the Money Order form of bond forall Postmasters transacting Money Order and Savings Bank business. APostmaster's bond should in all cases be completed before he is placedin charge of the office. 3. The amount of the penalty of the bond required From Assistant Postmaster in City Office, is from $1, 000 to $1, 600 From Money Order and Registration Clerks in City Office, from 600 " 1, 000 according to amount of responsibility. From Railway Mail Clerks 800 " Letter Carriers 400 4. Bonds can be accepted either from the Canada Guarantee Company, orfrom two private parties whose sufficiency for the penalty must becertified by a magistrate. Bonds from the Guarantee Company arepreferred. 5. Great care must be taken in the filling up and execution of thebonds. The names in the body of the bond must be spelt in the same wayas they are in the signature. In the description of the residence ofthe parties, the name of the judicial, and not the name of theelectoral, county must be inserted. 6. All erasures and corrections should be avoided, but, if made, should be initialed by the parties whose signatures as witnesses areattached to the bond. 7. The bond should be sealed. 8. The signature of the principal and the sureties should in everycase be witnessed by two persons. The witnesses should always signtheir names. Marks as substitutes for signatures of witnesses cannotbe accepted. 9. If, as sometimes, it happens through the removal of an office, thetownship mentioned in the new bond as the residence of the Postmasterdiffers from the township in which the office is situated, as shown inthe Postal Guide, a special report of the fact should be made to thePostmaster General. XII. RAILWAY MAIL SERVICE. 1. This is a very important branch of the Postal Service, and willrequire your constant supervision. 2. A Distribution Book should be supplied the Mail Clerks on eachroad, which book should be corrected, at least, once in each month, oroftener, should circumstances render it necessary. 3. Each Mail Clerk in your Division should be examined frequently withthe object of ascertaining if he has a proper knowledge of thedistribution and of the changes which have taken place in thedistribution on the railway on which he is employed. 4. On every railway route there should be a Time Bill which shouldpass from one end of the line to the other, and in which should beentered the particulars of all bags received and delivered by the MailClerks. 5. You are not authorized to issue passes for travelling in a PostalCar except to a Railway Mail Clerk actually going on duty. 6. No person, excepting Railway Mail Clerks on duty, the conductor ofthe train (in the ordinary course of his duty), and the Post OfficeInspectors should be allowed access to the Postal Cars whilst _enroute_ with the mails. 7. You should make yourself acquainted with the conduct of the RailwayMail Clerks, when off, as well as when on duty, and report to thePostmaster General any Railway Mail Clerk who, to your knowledge, isat any time under the influence of liquor or otherwise misconductinghimself. 8. Compensation is made to Railway Companies for Mail Serviceperformed in a Postal Car, at the rate of 6 cents per mile actuallytravelled by mixed trains and 8 cents per mile for quick passengertrains. Compensation is also made for the conveyance of bags in chargeof the company's servants at the rate of from 2 to 4 cents per mileactually travelled by the trains performing such service. 9. When service by postal cars is necessary, the companies are boundto furnish Travelling Post Offices suitably fitted up, and to see thatthey are properly heated, lighted and cleaned, and supplied withwater. 10. All plans for the fitting up of these Travelling Post Officesshould, previous to being carried out, be submitted for the approvalof the Postmaster General. 11. No promise of remuneration for services performed in connectionwith the Postal Service should be made to any person in the employ ofa railway company. For all such services, compensation is made to thecompany in the regular allowance paid to them. 12. Canvas bags, as a general rule, should be used for the RailwayMail Service. The necessary supplies will be furnished on applicationto the Postmaster General. XIII. CIRCULATION OR DISTRIBUTION. 1. On the correct distribution of Mail Matter greatly depends theefficiency of the Postal Service, and this is, therefore, a pointwhich requires your constant and careful supervision. 2. As a general rule all officers between which pass large numbers ofletters and papers should exchange direct mails, and the termini ofroutes should be constituted forward or distributing offices. 3. Each Distribution Book or List should be prepared on a uniformplan. Books and forms for Manuscript Distribution Lists can beobtained on application to the Secretary. 4. You should see that all the Railway Mail Clerks and suchPostmasters as require them, are furnished with proper DistributionBooks, and that these books are from time to time revised andcorrected. 5. All changes in the distribution in your Division should be recordedin a book kept for that purpose, and from this book the necessarycorrections in the several Distribution Lists affected should be made. 6. Changes in the distribution affecting offices in other Divisionsshould be at once communicated to the Inspectors for the Divisions inwhich the offices are situated. 7. Postmasters and Railway Mail Clerks should be instructed at once toreport to you any errors in the distributions which may come undertheir observation, and prompt steps should be taken for a preventionof their repetition. 8. When a Mail Clerk or Postmaster has a large number of letters forany particular office with which he does not exchange direct mails, heshould tie them all up in one package, either addressing the packageor facing the top and bottom letters outwards. 9. Provision should in all cases be made for the direct transmissionof letters and papers between offices on the same route. XIV. TRAVELLING. 1. Visit and inspect each Money Order and Savings Bank Office in yourDivision and make a report thereon to the Postmaster General on theprinted forms, as often as occasion serves, but at least once everyyear. 2. Visit and inspect every other office in your Division as often ascircumstances permit. 3. Do not, unless with good and sufficient reason, pass a Post Officewithout calling and inspecting it. 4. Keep before you a memorandum of cases requiring personalinvestigation, so that in travelling you may be able to attend to asmany of these cases as may be in the direction of your journey. 5. In travelling ascertain, as far as you are able, if the service onthe several routes over which you pass is in every respectsatisfactorily performed, and make memoranda in your Pocket MemorandumBook of any irregularities which you may observe, or of any changeswhich you may think desirable. 6. Note and take down particulars of any locality at which it islikely a Post Office may be required, so that when applied for, youmay be able to report thereon. 7. In visiting a Post Office the following points should engage yourattention: 1. Is the office provided with-- A Sign? A Letter-box? Pigeon-holes for letters and papers for delivery and despatch? Other necessary fittings? Forms and other necessary equipments? 2. Is it conveniently situated and provided with proper accommodation for the public? 3. Are the Postmaster and his assistants duly sworn, and do they understand their duties? 4. Has the Postmaster proper stamps and material for post-marking letters, &c. , and obliterating the stamps thereon? 5. Are the Letter Bills properly post-marked and fyled? 6. Are the Registered Letters and Mail Key kept in a safe place? 7. Are the letters and papers for delivery properly post-marked? Are they all intended for the delivery of the office? Are they sorted into the proper boxes? Are there any which should have been sent to the Dead Letter Office? 8. Are the newspapers for delivery all sorted in their proper pigeon-holes. 9. Are all letters and papers posted for despatch as well as for delivery at the office properly pre-paid by stamp? 10. Are the entries in the Book of Mails sent and received, and the Registered Letter Books properly made? 11. Are the instructions and circulars received from the Department properly fyled? 12. Are the notices sent for exhibition to the public properly posted? 13. Is there a notice posted in the lobby indicating the office hours and the times at which mails are closed and received? 14. Is the Postmaster supplied with postage stamps sufficient to meet the requirements of the public? 15. Are the mails regularly received and despatched, and the provisions of the contracts under which the office is supplied properly carried out? 8. In the event of the office being a Money Order Office ascertain-- 1. If the entries in all the books are properly made. 2. Whether the Cash Book at Offices where a Cash Book is kept is made up to date, and whether the date of the Deposit Receipts agree with the date for which credit is taken therefor. 3. Whether the Postmaster has in hand the balance due on Money Order Account. 4. Whether all the numbers of the Money Orders taken from the Order Book are properly accounted for. 9. You should take every opportunity of ascertaining and noting downthe character and standing of the several parties employed in thePostal Service. The information thus obtained may be of value. 10. You should also take every opportunity of collecting accurateinformation in regard to the settlement of the country, the positionof Post Offices, roads and distances, and with this object you shouldcarry a map of the section of country through which you pass, and markthereon as much as you can of the above information. XV. CASES OF LOSS OR ABSTRACTION. 1. All cases of alleged loss of mails or letters, or of abstractionof money or articles of value from letters should be promptly andthoroughly investigated. 2. The circumstances attending those cases are so various that it isdifficult to lay down any specific rule as to the mode in which theinvestigation should be conducted. This must be left to the judgment of the Inspector. The followingcourse, however, may be taken in ordinary cases. 3. The printed form of questions should be filled up by the applicantin each case. If the applicant cannot supply all the particularsrequired, they should be obtained from such other parties as may beable to furnish them. 4. A "Tracer" should be filled up, and sent to the office at which theletter was posted. 5. The particulars of the cases should be at once entered in the bookfor the record of applications for lost letters. 6. The papers connected with each case should be enclosed in a printed"Missing Letter Envelope. " This should be docketed, the date on which, and the name of the office to which the Tracer was despatched enteredthereon, and placed in a pigeon hole appropriated to Missing Lettercases "awaiting answers. " 7. A prompt return of the Tracer must in all cases be insisted on. Onno account should its unnecessary detention at any office bepermitted. 8. If on return of the Tracer it is shown that no loss has occurred, the applicant should be so informed, a memorandum to that effectwritten on the envelope in which the papers are enclosed, the papersput away amongst cases of application for letters which have beenfound, and the entry of the case in the record of applications forLost Letters scored out with a blue pencil. 9. If it is found that a loss has actually taken place, the names ofall the offices through which the letter passed, or should havepassed, should be carefully recorded in the book of record ofapplications for missing letters. These offices should then becarefully indexed and a minute examination made with the object ofascertaining whether any of the offices through which the letterpassed, or should have passed, appears with unusual frequency in othercases of loss, and whether in such event there is any reason eitherfrom the resemblance in the character of the losses or thecircumstances attending them to suspect that the losses may beattributable to the same office. 10. In the event of frequency of loss at a City Post Office, it shouldbe ascertained through whose hands the missing letter would pass, andan endeavor should in this way be made to concentrate the severallosses on the guilty party. 11. It is a well established fact that a person who has once committedtheft will continue to steal, and a concentration of cases of loss, inthe manner pointed out, will certainly afford a clue to his detection. 12. Commencing each month, number each office consecutively, as itappears in the record of cases of loss or abstraction. This willshow:-- 1st. The number of cases which have occurred at any particular office during the month; and 2nd. In each case the relative number of cases affecting each of the offices through which any lost letter, or letter from which an abstraction has been affected, has or should have passed. 13. It should be borne in mind that losses or abstractions may haveoccurred previous to the posting of the letters or after theirdelivery, and that the occurrence of two or more cases applicable tothe same party posting or receiving letters is sufficient, at anyrate, to awaken suspicion that the loss may not have taken place inthe transit of the letters through the Post Office. 14. In cases of abstraction it is very important that both the coverand the letter from which the alleged abstraction has taken placeshould be obtained. A very careful and minute examination thereofwill, in many cases, enable the Inspector to determine whether anyabstraction has really occurred, or, if it has occurred, to narrow thesuspicion down to the office where it has actually been committed. 1. Examine the flap of the letter, if necessary, by means of a magnifying glass, and ascertain if it shows the least sign of having been opened and re-fastened, either by slight tears in the paper, marks of dirt, or moisture, or the application of additional mucilage. 2. Weigh the letter with its alleged contents and see if the weight corresponds with the amount of postage paid on the letter. 3. Carefully examine the post-marks. If the impressions or indentations have penetrated from the cover to the letter inside, ascertain whether there has been any change in the position of the letter in the envelope between the time it received the post-mark of one office and the time it received the post-mark of another office. This will sometimes enable you to determine at which office the abstraction was affected. 4. Ascertain if any of the post-marks have penetrated through the envelope from one side of the letter to the other. In such a case you may be able to determine whether, at the time the letter was stamped at any particular office, it actually contained an enclosure. 15. Cases of alleged abstraction have been brought to light in whichit has been proved that paper has been enclosed in letters by thesenders instead of the money purported to have been remitted. The proof consisted of the impressions of the postmarks placed on theletter at the office at which posted having gone through the envelopeon to the papers enclosed. It is, of course, important to ascertain whether the stamps wereplaced on the letter at the time it was posted. 16. Cases of alleged theft have also been brought to light by thewriting on the envelope being in a different hand to the writing inthe letter enclosed, by the date of the letter not corresponding withthe date of the post-mark of the office at which mailed, and by thedates of the post-marks on the letter showing that it has beensubjected to some unusual delay. All these points should, therefore, be closely looked into. 17. In all cases it would be desirable to ascertain at what point thebest opportunity for the alleged theft would have been afforded. 18. The evidence in each case of enquiry should be carefully takendown in writing, and every circumstance, however trifling, which mayin the slightest degree bear on the case, noted. It is frequently by acollection of apparently unimportant facts that important results arearrived at. 19. Care should be taken in every case to avoid the formation of anyopinion until all the facts which it is possible to obtain in regardto it are collected together. It is only from these facts and from thecharacter and antecedents of the parties who may have been concernedin the loss, and not from some suspicion unsupported by facts, thatconclusions can with any safety be drawn. 20. All serious cases of loss or abstraction should be at oncespecially reported to the Postmaster General, and the most promptaction taken thereon. 21. In cases of ascertained loss or abstraction, the Inspector foreach Division through which the letter passed should be furnished withfull particulars thereof. 22. When there is no moral doubt of guilt, it is desirable that theparty suspected should be at once suspended from his duties. 23. It is not advisable however to take criminal proceedings in casesof theft, unless there is a probability of such evidence beingobtained as will secure a conviction of the guilty party. XVI. ARREARS AND OUTSTANDING ACCOUNTS. 1. All outstanding accounts and arrears due from Postmasters andex-Postmasters must be entered in the book provided for that purpose. 2. This Book should be divided into three parts: 1. For entry of arrears due from Postmasters in office. 2. For entry of arrears due from ex-Postmasters. 3. For entry of names of offices which have failed to render their accounts. 3. Prompt steps must be taken to obtain these outstanding accounts andarrears. Application should first be made to the Postmaster or ex-Postmaster tosend them in. If he fails to do this within a reasonable time--say two weeks--aletter should be addressed to each of his sureties. If this producesno good result, a second application should be made to the suretiesinforming them that if by a certain day--say in two weeks time--theaccounts and arrears are not forwarded, the matter will be reported tothe Postmaster General, who will probably order legal proceedings tobe taken against them. 4. If, after the expiration of the time given, the accounts andarrears are not paid, this result should be specially reported to thePostmaster General. In such case it would be desirable to ascertainand report to the Postmaster General whether the Postmaster and hissureties are good and sufficient for the amount of the arrears due. 5. When the accounts and arrears are sent in, the entry in the ArrearsBooks should be erased in blue pencil. 6. On no account should outstanding accounts and arrears be overlookedand neglected. In some cases, when the amounts involved are large, apersonal visit may be necessary. XVII. CONCLUSION. It is very important that each Inspector should make himselfthoroughly conversant with the foregoing regulations, and it will bethe duty of the Chief Inspector, when visiting the several Divisions, to ascertain whether these Regulations are properly observed and toreport to the Postmaster General such deviations as may come under hisnotice. ALEXANDER CAMPBELL, _Postmaster General. _ OTTAWA, 1st August, 1879. * * * * * Typographical errors corrected in text: [1] On page 13, entry 8: "Those cases not erased should beconsecutively numbered and the number erased in the return. " The word'erased' is marked out and 'entered' is written in the margin. By thecontext, the word clearly should be 'entered', so corrected and notedhere. * * * * *